FAQ

Regulations require stored hot water to be heated to scalding temperature to prevent the growth of legionella, a deadly bacteria.

The Alde TMV3 is an aftermarket accessory that restricts the temperature of hot water supplied to the outlets.

A continuous shower of about 4–5 minutes every half-hour is normal.

The Alde TMV3 is an aftermarket accessory that can reduce hot water wastage in the shower.

The Alde Flow provides continuous hot water and can be fitted to any Alde-equipped vehicle from 2018 model year onwards. Available exclusively for retrofit in the UK at Moosewerks.

Only use palatable drinking water.

Sites in Iberia and the Maghreb may supply water with high levels of bleach or salt that will corrode stainless steel. A supply may be marked as drinking water but if you can’t stomach it, don’t use it in the Alde system unless your vehicle is equipped with at least a 4-stage RO water filter.

Any that are suitable for use with a stainless steel hot water cylinder. Always read the label.

Clean Tabs have a range of suitable and widely available products.

Yes.

Although it’s possible to design a self-winterising vehicle, the vast majority of vehicles on the market aren’t.

During service the technician might have left your circulation pump on continuous mode. This mode is used for testing purposes but will deprive the hot water cylinder of heat.

Probably best to reset your Alde control panel to restore factory default settings. Refer to the operating instructions.

Yes, use your Alde system completely as normal. No harm will result, there are no heating elements in the hot water cylinder to burn out.

Simply set the desired room temperature to about 15 °C on the control panel. This is low enough to prevent the central heating from circulating most hours of the day and night in the summer. Hot water is unaffected.