Frequently asked questions

FAQ

Check out the most frequently asked questions and answers. Whether you are curious about our products, wondering about maintenance or have technical questions, we have the answers. If you have any further questions or need more detailed information, our service team is always ready to help you.

Why is my water only getting luke warm now?

If your Alde system is new or has just been serviced, the technicians may have left your 12 V inline circulation pump on Speed 45 for bleeding. This can be noisy. Lower the speed on the pump mounted on the side of the Alde boiler. Speed 23 is ideal for most installations.

Can I run the heater without fresh water?

Yes, it is possible to run the heater without fresh water. However, you should not run the system without glycol.

Is it possible to remote control Alde heating systems?

At the moment Alde does not offer a remote control solution.