Need help with servicing, repairs or fitting?
Our network of authorised service locations is ready to help you, regardless of whether you are travelling in UK or Europe. Search and find your closest service location here.
We usually respond within 3 working days.
If contacting us about an Alde system fitted in a caravan or motorhome, please include the make, model and model year.
Technical support may request your boiler model number and serial number. These can be obtained from the boiler’s technical data label or service card.
We do not sell direct to the public, but we have many UK resellers, and any caravan or motorhome accessory shop, or boat chandlery, can special order products for you.
All manuals are available to download or print under ”Manuals and documents ".
Would you like to find out more about any of our products or are you looking for a spare part for your boiler? Try here.