Welcome to Service and Support

Find your Alde Service Locations

Need help with servicing, repairs or fitting?
Our network of authorised service locations is ready to help you, regardless of whether you are travelling in UK or Europe. Search and find your closest service location here.

Call us

Telephone number:

Opening hours
Monday–Thursday: 09:00–16:00
Public phone lines closed 13:00–14:00 (Direct Dial In still available)
Friday: 09:00–13:00

Christmas & New Year: Closed Wednesday 18 December 2019, Reopen Tuesday 07 January 2019

Send email

We usually respond within 3 working days.

Get in contact with us at Alde

If contacting us about an Alde system fitted in a caravan or motorhome, please include the make, model and model year.

Technical support may request your boiler model number and serial number. These can be obtained from the boiler’s technical data label or service card.

We do not sell direct to the public, but we have many UK resellers, and any caravan or motorhome accessory shop, or boat chandlery, can special order products for you.


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  • It is a person’s own responsibility to read our privacy policy before deciding to contact us. By contacting us via our web site you will not be opted-in to any mailing list.

Contact us